How To Pack Your Product?

With our expert packing guidelines, you can pack your products with care and have peace of mind that their freshness will be guaranteed throughout transit and upon arrival.

To ensure the best results, please follow these packaging guidelines.

• Packing Material

  

  Please ensure that your packing materials are durable enough for frozen and chilled temperature products.

• Avoid Using These Packing Materials

  

  Avoid using these materials to pack your cold or frozen products, such as paper and thin cardboard. These materials can potentially damage the packaging and compromise the quality of your products during transit.

• How to Assemble Your Cardboard Correctly

  

   

  To ensure your products are securely packed, we recommend using either the Crossing Method or the H Method.  

  For the Crossing Method :
  Assemble the cardboard and use duct tape in a crossed pattern to reinforce the center area and hold the weight of the product.
  
  For the "H" Method:
  Alternatively, you can use the H Method by duct taping the sides and center of the cardboard box in an H shape.

• Store Heavy Products At The Bottom, And Light Ones At The Top.

  

  To prevent damage to lighter products, store heavier items at the bottom and lighter ones on top when packing multiple products in a cardboard box.

• Do not Overpack Boxes to Avoid Damage

  

  It is recommended to avoid packing your boxes too heavy, and not to force products into one box to prevent damage or tearing of your cardboard.

• Fill Gaps to Protect Your Products During Delivery

  

  To prevent product breakage during delivery, avoid leaving gaps between products and packaging. Fill any gaps with newspaper, bubble wrap, or towels to prevent movement and damage.

• Do Not Combine Packages

  

  Avoid joining multiple package boxes with tape or string as it may cause damage or separation during shipment.

• Restricted Product Delivery

  

  We currently do not accept delivery of products with strong or pungent odors, such as durian, squid, and coral fish. However, vacuum-sealed fish fillets are permitted.

• Secure Packing Tips

  

  Ensure your products are packed appropriately to avoid rips, leakages, or odor dispersion. Follow these steps for frozen food or seafood:

  • Freeze the product
  • Place it in a plastic bag (zipper/vacuum-sealed)
  • Put it in a styrofoam container with dry ice

  For chilled products:

  • Keep the package cold during pickup
  • Place it in a plastic bag (zipper/vacuum-sealed)
  • Put it in a styrofoam container with dry ice

  For products with a high risk of leakage:

  • Use a container with a lid
  • Wrap it in plastic
  • Place it vertically with the lid on top in the cardboard.